MTV VMAs 2025 — Talent Hospitality
Customer: Paramount & MTV Hospitality Team
418
Total talent requests fulfilled
4 hubs
2 kitchens, warehouse, coffee shop
100% QR
Contactless suite ordering
Tasqly powered backstage hospitality for the VMAs—routing lunch, dinner, coffee, and liquor orders with dietary-first forms, suite QR codes, and sticker-ticket labeling for precision across four fulfillment hubs.
- End-to-end QR ordering with suite-specific links
- Automated routing to kitchens, warehouse, and coffee shop
- Sticker-ticket prints for accurate handoffs and auditability
Hyatt Hotels Group
Customer: Hyatt Hotels Group (50+ properties)
40%↓
Room service turnaround time
+12 pts
Guest satisfaction (NPS/OSAT)
Unified
Service across Front Desk, HK, F&B
Key outcomes:
- 40% decrease in average room service turnaround time
- 12-point increase in overall guest satisfaction scores
- Unified service management across front desk, housekeeping, and F&B