Can we restrict who sees which requests?

Absolutely. Role- and location-based permissions control visibility and routing.

Do you integrate with Slack or Teams?

Yes. Tasqly supports notifications and two-way actions via Slack/Teams apps and webhooks.

MTV VMAs ✕ Tasqly

Seamless Talent Hospitality—at Live TV Speed

Tasqly powered end-to-end food & beverage workflows at the MTV VMAs—from contactless QR ordering to real-time, multi-location routing and sticker-ticket precision. Talent stayed focused on the show; Tasqly handled the rest.

QR Ordering Multi-hub Routing Sticker Tickets Live Dashboards Dietary Controls KDS

418Total talent requests fulfilled

4 HubsKitchen A/B, Warehouse, Coffee

100%Contactless suite ordering

0Missed or misrouted orders

See how it worked Print one-pager

How Tasqly Delivered

📱

Contactless QR Ordering: Suite-specific QR codes for lunch, dinner, coffee, or liquor—no radios, no interruptions.

🧾

Sticker-Ticket Precision: Every order printed with name, items, and dietary notes for flawless prep and handoff.

🍽️

Dietary-First Forms: Allergies, restrictions, and preferences captured up front to reduce errors.

🧭

Automated Routing: Orders flowed instantly to Kitchen A, Kitchen B, Warehouse, or the Coffee Shop.

📡

Live Dashboards: Backstage teams tracked statuses in real time for smooth coordination and rapid delivery.

Lunch Dinner Coffee Liquor Allergy Controls Suite QR Sticker Labels Multi-Location

Why It Works

Tasqly reduces handoffs and captures critical details at the start. The result: fewer errors, faster turnarounds, and a premium, private experience for talent.

⚡

Frictionless ordering keeps suites calm and focused.

🎯

Printed, scannable tickets create an auditable chain of custody.

🧩

Routing logic scales across hubs without extra coordination.

“The VMAs run on tight, live-TV timelines. Tasqly gave us clarity, speed, and confidence at every step.”

— Backstage Ops Lead

At-a-Glance Flow

Suite QR → Form (with dietary controls) → Sticker ticket → Appropriate hub → Prep → Delivery

📱Submit

QR • PWA

🧠Route

Kitchen • Warehouse • Coffee

🗂️KDS

Active • Delivered

👩‍🍳Prep

Sticker-ticket

🚚Deliver

Suite handoff

📱Submit

QR • PWA

🧠Route

Kitchen • Warehouse • Coffee

🗂️KDS

Active • Delivered

👩‍🍳Prep

Sticker-ticket

🚚Deliver

Suite handoff

Suite Attendants

Provide QR to talent; assist with dietary guidance
Confirm delivery with sticker ticket scanning

Back-of-House Hubs

Kitchen A/B: hot food; dietary checkpoints
Warehouse: disposables, bulk, replen
Coffee Shop: barista items, rush drinks

Coordinators

Live dashboards; SLA nudges and reassignment
Resolve exceptions; communicate escalations

Visuals

Redacted images for privacy; representative frames shown.

KDS — Active Items

Sticker Ticket — Sample

Suite QR — Form

Outcome

🏆

Flawless execution: 418 requests fulfilled with zero misses or misroutes—even with complex dietary needs.

🔒

Privacy-first for talent: QR ordering eliminated in-suite interruptions and chatter.

🚚

Operational clarity: Real-time dashboards and ticketed handoffs reduced delays across four hubs.

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FAQ

How quickly can we stand this up for a live show?

Teams often pilot in under 10 minutes with suite QR forms, routing, and KDS. Printing is optional but recommended.

Can we restrict who sees what?

Yes—location, role, and team scoping ensure the right people see just what they need.

What about offline or low-connectivity areas?

The PWA supports offline queueing and syncs when connectivity returns; KDS and printers can run on local network paths.