Does Tasqly work offline?

Yes. The PWA supports offline queueing and syncs when connectivity returns.

Can we restrict who sees which requests?

Absolutely. Role- and location-based permissions control visibility and routing.

Do you integrate with Slack or Teams?

Yes. Tasqly supports notifications and two-way actions via Slack/Teams apps and webhooks.

Case Study

Tasqly ✕ Arena Ops — 38% Faster Turnarounds

In a live-arena environment, seconds matter. Tasqly unified guest requests, kitchen & bar production, and runner logistics into one real-time workflow—reducing handoffs, speeding prep, and tightening delivery SLAs across suites and concourses.

QR Requests Smart Routing Batching Sticker Tickets Runner Mode Closures & Substitutes Live Dashboards

Arena concessions and beverages overview

38% faster Turnaround from request → handoff across suites & clubs

12m avg Median time from QR request to delivery during peak

−22% Fewer radio calls & manual check-ins (noise reduction)

99.6% On-time tickets with auditable chain of custody

How Tasqly Delivered

📱

QR Guest & Suite Requests: Guests and attendants submit needs without leaving their seats—food, beverages, amenities.

🧭

Automated Routing: Requests flow to the correct kitchen, bar, club, or pantry based on item type, proximity, and station status.

🧾

Sticker-Ticket Precision: Printed labels include suite/section, items, modifiers, and dietary notes—reducing remake risk.

📦

Smart Batching: Like items auto-batch for stations while preserving per-order labeling to speed make-times.

🏃

Runner Mode: Scannable tickets create a clear chain of custody with status at pickup, en route, and handoff.

🚦

Live Closures & Substitutes: 86’d items trigger suggested swaps; stands can close/open with instant UI feedback.

📡

Command Dashboards: Ops sees real-time queues, SLA timers, hotspots, and station throughput from a single view.

Suites Clubs Concourses Bars Pantries Dietary Controls

At-a-Glance Flow

📱QR Request

Suite • Club • Concourse

🧠Auto-Routing

Type • Proximity • Load

🧾Sticker Ticket

Suite • Modifiers • Allergy

👩‍🍳Prep / Batch

Stations • KDS

🏃Runner Scan

Pickup • En-route

✅Handoff

Proof • Notes

📱QR Request

Suite • Club • Concourse

🧠Auto-Routing

Type • Proximity • Load

🧾Sticker Ticket

Suite • Modifiers • Allergy

👩‍🍳Prep / Batch

Stations • KDS

🏃Runner Scan

Pickup • En-route

✅Handoff

Proof • Notes

Designed for peak volume and live-event timelines.

Outcomes

🏆

38% faster turnarounds: From request to handoff, with fewer remakes and lost items.

🔊

−22% radio traffic: Teams work the queue, not the walkie.

🧭

Operational clarity: Live dashboards surface bottlenecks and keep SLAs visible during surges.

🧪

Auditability: Scans at pickup/handoff create a verifiable chain of custody for every ticket.

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