How Tasqly Works

1. Setup & Configuration:

   Quickly configure locations, teams, and shift patterns. Define custom request types and SLAs in under 10 minutes.

2. Request Submission:

   Guests or staff submit requests via QR code scanning, mobile web, kiosks, or integration endpoints (API, Slack).

3. Smart Dispatch:

   The routing engine evaluates availability, proximity, and skill criteria to deliver tasks to the optimal staff member.

4. Task Fulfillment:

   Assigned staff receive push notifications, accept tasks, and update status in real time. Managers get visibility every step.

5. Dynamic Escalation:

   If SLAs are at risk or tasks remain unaccepted, Tasqly automatically escalates to secondary teams or supervisors.

6. Reporting & Optimization:

   Leverage built-in analytics—heat maps, response time histograms, and trend reports—to continuously optimize operations.