Frequently Asked Questions

Can I try Tasqly before committing?

Yes! We offer a full 14-day free trial with access to all premium features—no credit card required.

What integrations are supported?

Out of the box: Slack, MS Teams, ServiceNow, OpsGenie, Google Calendar, POS systems, Zapier, and a REST API for custom builds.

How secure is my data?

All data is encrypted in transit and at rest. We’re SOC2 Type II compliant with optional VPC deployment.

Can I build custom workflows?

Absolutely. Our drag-and-drop workflow builder supports conditional logic, multi-stage approvals, and SLA-based triggers.

Is there offline support?

Yes—mobile and desktop apps cache requests and sync automatically when you’re back online.

How quickly can I deploy?

Most customers go live within 2 weeks, including training and configuration.

Do you offer training and support?

We provide 24/7 email/chat support plus optional on-site training and dedicated success management.

Can I white-label Tasqly?

Yes—custom branding, domain mapping, and CSS injection are available on enterprise plans.

What pricing plans are available?

We offer tiered pricing based on request volume and number of staff. Contact us for a custom quote.

How does Tasqly handle escalations?

Set SLA thresholds; tasks not accepted within the timeframe auto-escalate to backup teams or supervisors, with notifications.